Shipping and Delivery
We are able to deliver to all countries where there is an active Royal Mail or UPS service. All parcels are sent from our workshop in Edinburgh, United Kingdom.
Shipping Rates Guide
Prices depend on parcel weight, package dimensions, and destination country. Exact shipping rates and carrier choices are calculated dynamically on the checkout page before payment.
Indicative rate guide for a small parcel:
| Destination | Royal Mail Tracked | UPS Express |
|---|---|---|
| United Kingdom | £3.00 | £8.20 |
| European Union | £10.00 | £23.20 |
| Rest of World | £13.00 | £35.00 |
Please note the above figures are indicative price guides. Precise shipping costs are calculated at checkout.
Order Processing & Dispatch
Packages are generally dispatched within 1 to 2 business days after receipt of payment. Shipments are sent via Royal Mail Tracked or UPS with tracking provided upon dispatch.
International Shipments (Outside UK)
All orders sent outside the UK are shipped on a DDU (Delivery Duty Unpaid) basis and may be subject to local customs import taxes or VAT charged by the destination country's customs authority.
Returns & Warranty
Our 20-day returns policy allows you to return items in their original unopened condition within 20 days of delivery. For full details on return procedures, warranty coverage, and fault replacements, please see our dedicated Returns & Warranty Policy.